Legal
Privacy Policy
Effective Date: January 2025
Customer Privacy Notice
This privacy notice ("Notice") explains the privacy policies ("Policy") of Kurul ("Company", "we" or "us") to our valued customers.
Who Does This Privacy Notice Cover?
As a leading AI agent agency, our customers include individuals, communities, and companies seeking specialized AI agents. We have long served our customers in a manner that respects their privacy and confidentiality preferences. This Notice is intended to summarize our data processing practices and applies to both current and former customers who are individuals residing in Turkey and internationally.
This Notice summarizes our business practices regarding your privacy; how we collect and share personal information about you; and how you may limit the sharing or certain uses of that information by others. We may change our Policy at any time and will notify you of changes to our Policy as required by applicable law.
We Respect Your Privacy
We appreciate that, by working with us, you share your personal and financial information with us. We understand that you have concerns about how we handle this information. We are continuing our longstanding commitment to handle this information with care. This is an important part of the way we do business.
What Personal Information Do We Have About You and Share?
In offering our services to you, we regularly receive, process, and store certain personal information about you. All such information is referred to in this notice as "your information." This information may include:
- Information you provide, including from documents we receive from you and other forms or that we obtain in the course of providing services for you;
- Information about your professional activities with respect to transactions you conduct with us or our affiliates; and
- Information about your professional activities with respect to transactions with nonaffiliated third parties.
For example, we obtain information such as your name, email address, and other information you provide during registration or service use. Payment processing is handled by our third-party payment processor (Lemon Squeezy) - we do not directly collect or store your payment card details.
How Do We Protect Your Information?
We maintain physical, electronic, and procedural safeguards to protect your information. No security safeguards are perfect because threats to information are constantly evolving. Also, we rely on you to help us identify things that may threaten the security of your information. If you see any suspicious activity or believe you are the victim of identity theft or fraud, please notify us as soon as possible.
With Whom Do We Share Your Personal Information?
Kurul must share your personal information in order to serve you. The following are ways in which we may share your information:
- We may disclose your information in connection with activities we undertake on your behalf, such as in our efforts to find business opportunities for you, process payments related to your professional activities, respond to legal process, or otherwise perform other services on your behalf that you request from us.
- We may share your information with affiliates that are related to us through common ownership in order to enable them to serve you and so that we can better serve you.
- We may share your information with nonaffiliated service providers, such as payment processors and cloud service providers, to facilitate your professional activities, to enable them to provide services for us, or in other circumstances permitted or required by law.
If you prefer that your information not be shared with affiliates or others only for the purpose of serving you, please email [email protected].
How Does This Privacy Policy Relate to Your Service Agreement?
This notice is designed to help you better understand how we handle personal information we may have about you, and is meant to incorporate the terms of your service agreement with us. To the extent the terms of this notice differ from terms in your service agreement, the terms of your agreement will apply to any information you choose to provide to us, or permit us to access.
Information We Collect
We collect and process the following categories of personal information for business purposes:
Personal Identifiers
Name, email address, account name, IP address, and similar identifiers.
Purpose: To effectively serve you and provide AI agent services; to communicate with you; to perform services you request; to prevent, detect, and investigate fraud or other security incidents.
Retention: Duration of your service with us plus any additional retention period legally required, or seven years after the relationship ends, whichever is longer.
Payment Information
We do not directly collect or store payment card details. All payment processing is handled by our third-party payment processor, Lemon Squeezy. We only receive confirmation of successful transactions and basic billing information (email, country) necessary for tax compliance.
Purpose: To process payments for services; to comply with tax requirements.
Retention: Transaction records are retained as required by applicable tax laws.
Third-party: Lemon Squeezy Privacy Policy
Professional Information
Information about your business or professional activities.
Purpose: To effectively serve you and provide appropriate AI agent recommendations.
Retention: Duration of your service with us plus seven years after the relationship ends.
Usage Data
Information about how you interact with our website and services.
Purpose: To improve our services and user experience.
Retention: Duration of your service with us.
Information We Do Not Collect
We do not collect or process:
- Biometric information
- Precise geolocation data
- Genetic data
- Health-related personal information
- Information about sexual life or orientation
Data Sales and Advertising
We do not sell personal information collected from our customers. We also do not share customer personal information with third parties for behavioral advertising purposes in different contexts.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Object to or restrict certain processing of your personal information
- Request portability of your personal information
To exercise any of these rights, please contact us at [email protected].
KVKK Compliance (Turkey)
For customers residing in Turkey, we comply with the Turkish Personal Data Protection Law (KVKK - Law No. 6698). You have the right to:
- Learn whether your personal data is processed
- Request information about processing if your data has been processed
- Learn the purpose of processing and whether data is used appropriately
- Know the third parties to whom your data is transferred domestically or abroad
- Request correction of incomplete or inaccurate data
- Request deletion or destruction of personal data
- Object to negative consequences arising from automated analysis
- Claim compensation for damages arising from unlawful processing
GDPR Compliance (EU/EEA)
For customers residing in the European Union or European Economic Area, we comply with the General Data Protection Regulation (GDPR). The legal bases for our processing activities include:
- Performance of a contract with you
- Compliance with legal obligations
- Legitimate interests (where not overridden by your rights)
- Your consent (where applicable)
How to Contact Us About Privacy Matters
If you have any questions about this privacy policy, or if you would like to contact us regarding our privacy practices for any reason, please email us at [email protected].